Privacy Policy

Last updated 01.01.2026.

This privacy policy is written in English. If you need it in another language, it is your responsibility to translate it.

INTRODUCTION

Thank you for choosing to be part of our community at Zen Masters (“company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy.

• When using Zen Masters’ website (“this site”, “this website”, “our website”) located www.zenmasters.software you are agreeing to the Terms and Conditions and the terms in this Privacy Policy.
• Zen Masters’ hosting provider is Globalhost d.o.o. (“Globalhost”).
• Zen Masters is providing web design, web development and consulting services.
• When ordering hosting services from this website, you are buying hosting services from Globalhost and you are agreeing to Globalhost’s Terms and Conditions and Globalhost’s Privacy Policy.

When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our site and our services.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us such as name, email and contact information.

We collect personal information that you voluntarily provide to us when you contact us, express an interest in obtaining information about us or our services, or place an order. This can include:

• Name and contact data. We collect your first and last name, email address, phone number, and other similar contact data.
• Your messages. The content of emails and order details you send us, such as your website or company name.
• Payment data. It is collected by our payment processor (PayPal) in order to process your payment, such as your payment instrument number and security code. We do not receive or store your card details. All payment data is stored by our payment processor and you should review its privacy policy and contact the payment processor directly to respond to your questions. We see the amount, your name and your PayPal email address for payments you make to us.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as IP address and browser and device characteristics, is collected automatically when you visit our website.

Our hosting provider automatically records certain technical information when you visit this website, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, and information about how and when you use our site. This information does not reveal your specific identity (like your name or contact information). It is used to maintain the security and operation of the site.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

• To respond to your enquiries and deliver our services (contract or legitimate business interest), including preparing estimates and carrying out the work you request.
• To fulfill and manage your orders (contract), including payments, invoices and hosting set-up.
• To send administrative information to you (legitimate interests, legal reasons and/or contract), such as information about our services or changes to our terms, conditions and policies.
• To protect our website (legitimate interests and/or legal reasons), for example for fraud monitoring and prevention.
• To enforce our terms, conditions and policies (legitimate interests, legal reasons and/or contract).
• To respond to legal requests and prevent harm (legal reasons). If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

• Compliance with laws. We may disclose your information where we are legally required to do so, such as in response to a court order or a subpoena, including to public authorities.
• Vital interests and legal rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, consultants and other third-party service providers. We may share your data with third parties who perform services for us and require access to such information to do that work. Examples include payment processing (PayPal), email delivery and hosting (Globalhost). Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your consent. We may disclose your personal information for any other purpose with your consent.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Only what the site needs to work. Anything optional is used only if you accept it.

This website stores a small record in your browser (local storage) to remember your cookie choice. This is necessary for the site to work. We do not currently use analytics or marketing tools. If we add any, they will load only if you accept them, and you can change your choice at any time through “Cookie settings” in the footer.

The fonts on this website are hosted on our own server, so your browser does not contact Google or any other font provider. Most web browsers are set to accept cookies by default; if you prefer, you can usually set your browser to remove or reject cookies. This could affect certain features of our website.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

If you are accessing our website from outside your country of residence, your information may be transferred to, stored, and processed by us and by the third parties with whom we may share your personal information (see “Will your information be shared with anyone?” above), in other countries. If you are a resident in the European Economic Area, these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third-party websites linked from ours.

Our website may link to other websites and services, such as PayPal and the websites of our clients. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our website. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@zenmasters.software.

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. We will consider your request in accordance with the applicable laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

To review, correct or delete your contact information, contact us at info@zenmasters.software.

Cookies and similar technologies: you can change your choice at any time through “Cookie settings” in the footer, or in your browser settings.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we update this policy as necessary.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed.

For our hosting provider’s privacy policy, see Globalhost Privacy Policy.